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IT Consultants and Technical Support Resources On-Demand
Comprehensive, proactive & compliant management with advanced threat detection & response, vulnerability scanning and on-demand access to tech support.
- Experienced
- Secure
- Responsive
- Compliant
- Certified
- Colorado-Based
Common Outsourced Technical Support Requests
A non-exhaustive list of IT support, system administration, cybersecurity, and help desk tasks our team performs for clients every day.
User & Device Support
- Set up new users, computers, email, & devices
- Help with user login issues
- Change and reset passwords
- User profile migration
- User account creation, unlocks, and disabling
- Workstation image capture & deployment
- Run computer hardware diagnostics
Microsoft 365 & Email
- Microsoft 365 administration
- Email mailbox setup & configuration
- Create Exchange distribution lists
- Configure Exchange mail forwarding
- Troubleshoot email flow & service
- Analyze email messages for threats
- Microsoft Office, Outlook, Excel, and Word support
Network & Server Support
- Active Directory administration
- Group Policy administration
- DNS server records management
- DHCP scopes, reservations, and exclusions
- Network connectivity troubleshooting
- VPN setup and troubleshooting
- Windows Server 2008r2 / 2012 / 2016 / 2019 / 2022
Security & System Maintenance
- Create firewall exceptions and policies
- Malware cleanup
- Install Microsoft and 3rd party updates
- Verify operating system file integrity
- Verify network file system integrity
- Verify disk blocks and sectors
- Custom scripts and automations
Backup & Disaster Recovery
- Test restore of backups
- Production restore from backups
- Attempt data rescue and recovery
- Server emergency rescue and disaster recovery
- Operating system reload
- Onsite failure troubleshooting
File, Web & Application Support
- Create network file shares
- Modify file share permissions
- Troubleshoot Microsoft applications
- Troubleshoot web browser and site issues
- IIS web server administration
- Deploy and provision network printers
- Troubleshoot network and server performance
IT Consulting & Support Across Leading Technologies
From Microsoft 365 and Azure to networking, cybersecurity, cloud infrastructure, and business applications, our team supports a wide range of technologies used by modern organizations.
Microsoft & Windows Environments
- Windows Server 2003–2012
- Active Directory, Domain Controllers, and SQL
- Hyper-V, IIS, RDS, DNS, DHCP, and File Server
- Azure, Office 365, Exchange, SharePoint, and Teams
- Windows 7–11 and Microsoft Office applications
- Outlook, Word, Excel, PowerPoint, and Teams support
Cloud Infrastructure & Applications
- AWS, Google Cloud, Azure, Rackspace, and SiteGround
- Cloud virtual desktop infrastructure, VDI, and DaaS
- Google Workspace, QuickBooks, Zoho, Box, Slack, and Zoom
- AutoDesk AutoCAD, Revit, Civil 3D, and related applications
- Webroot AV, Pulseway RMM, and patch management tools
- VPN, SD-WAN, and Software Defined Perimeter solutions
Devices, Hardware & Networking
- Dell workstations, laptops, and PowerEdge servers
- HPE ProLiant servers, HP computers, and printers
- Printers, scanners, and multi-function copiers
- Switches from Ubiquiti, Cisco, Dell, HPE, and Linksys
- WiFi solutions from Ubiquiti, Apple, Cisco, Ruckus, and Linksys
- Mobile devices including Android, ChromeOS, Apple iOS, and macOS
Security, Communications & Internet Services
- Firewalls including SonicWall, Ubiquiti, WatchGuard, and Fortinet
- Email filtering and anti-phishing tools including Proofpoint and Vade Secure
- Business internet providers including CenturyLink and Comcast
- VoIP telephony including Nextiva, Mitel, Avaya, and Cisco
- Browsers including Firefox, Chrome, Safari, Edge, and Internet Explorer
- MacBook, iMac, Mac Pro, and Mac Studio support
Small Business Specialists with Experience Providing IT Support Across Multiple Industries
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Private Healthcare Practices
- Doctors
- Dentists
- Therapists
- Accountants & Bookkeepers
- Attorneys & Lawyers
- Architects & Engineers
- Banking, Finance & Insurance
- Construction Contractors
- Education & Schools
- Energy & Mining
- Local Government Services
- HVAC, Plumbing & Electrical
- Manufacturing & Production
- Non-Profit Organizations
- Retail Businesses
- Software Developers
- Start-Ups
- Utilities
- And More
What do our clients have to say?
What We’re offering